Please see below for CertainTeed’s Sure Start Protection Limited Warranty Plan. Based on the product and plan you choose, CertainTeed’s warranty covers manufacturing defects including roof repair, replacement or cleaning and labor involved, 100%.
Ensuring Warranty Coverage
If your roof is inadequately ventilated, or is not ventilated, your shingles are subject to a reduced limited warranty period of 10 years and do NOT qualify for SureStart Protection. However, SureStart Protection and the Warranty Period applicable to your shingle are available ONLY IF CertainTeed determines the damage was caused exclusively by a manufacturing defect unrelated to inadequate roof ventilation.
If your shingles are improperly installed or installation is not in accordance with CertainTeed’s installation instructions. For a SureStart PLUS warranty, your shingles MUST be installed by an installer with up-to-date Shingle Master, or SELECT Shingle Master Credentials and must meet Integrity Roof System Requirements. To see IronClad’s credentials, Click Here.
We are credentialed and have a great relationship with CertainTeed. We meet all their roofing installation requirements to ensure that your warranty will give you the coverage promised. Our clients have been satisfied with CertainTeed’s customer service, especially because CertainTeed has proven they are true to their word and have followed through on all warranty promises.
SureStart Plus Warranty
|Products||Warranty Period||SureStart Period||Wind Warranty||Reduction Figure Per Month*|
Presidential Shake TL
|Lifetime A**||10 Years||110 mph||1/600|
|Landmark||Lifetime B***||10 Years||110 mph||1/600|
* The reduction figure will be CertainTeed’s maximum contribution toward the cost of repairing or replacing defective shingles. This amount is determined by the number of months from the start of the warranty period to the date when CertainTeed determines the shingles are defective. If the defect is discovered after the SureStart period, labor costs, roof tear-off, metal work, flashing and disposal expenses are NOT covered. At the completion of the 40th year, the reduction figure will remain at 480/600 or 20% of the total maximum liability.
** Roof tear-off, metal work, flashing and disposal expense incurred during repair or replacement ARE covered or reimbursed. Transferees during the SureStart period are limited to a 50 year warranty period.
*** This warranty does NOT cover tear-off, metal work, flashing and disposal expense incurred. Transferees during the SureStart period are limited to a 40 year warranty period.